Privacy Policy

1. Introduction

Diojen Tech FZ-LLC ("we", "our", or "us") operates the ada platform (ada.diojen.tech). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Email address (for authentication and newsletter subscription)
• Payment information (processed securely through Stripe)
• Purchase history and license information

Automatically Collected Information

When you access our services, we automatically collect:

• IP address (hashed for privacy, used for rate limiting and security)
• Browser type and version
• Device information
• Usage data and analytics

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and security alerts
• Respond to your comments, questions, and customer service requests
• Send promotional communications (with your consent)
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL)
• Hashing of sensitive data (IP addresses, OTP codes)
• Secure authentication via one-time passwords
• Regular security assessments and updates
• Access controls and audit logging

5. Third-Party Services

We use the following third-party services:

• Stripe - Payment processing
• Cloudflare - CDN, security, and Turnstile CAPTCHA
• Supabase - Database and authentication infrastructure
• Resend - Transactional email delivery

Each third-party service has its own privacy policy governing the use of your information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. OTP codes are automatically deleted after use or expiration (5 minutes).

7. Your Rights

Depending on your location, you may have the following rights:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

8. Newsletter

If you subscribe to our newsletter, we will use your email address to send you updates about new products, features, and promotions. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.